Terms of Service
These Terms of Service ("Terms") govern your access to and use of Praveo ("the Service"), operated by CCR Signature Outdoor ("we," "us," or "our"). By accessing or using Praveo, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Use of the Service
Praveo is a professional proposal generation tool designed for landscape and hardscape contractors. You may use the Service only for lawful business purposes. You agree not to misuse the Service, attempt to access systems without authorization, or use the Service to generate harmful, fraudulent, or misleading content.
2. AI-Generated Content
Praveo uses artificial intelligence to generate proposal text, cost estimates, and photorealistic renderings. All AI-generated content is provided for informational and sales presentation purposes only. CCR Signature Outdoor makes no warranty that AI-generated estimates are accurate, complete, or suitable for any particular project. You are solely responsible for verifying all pricing, measurements, and design specifications before presenting them to clients or entering into any binding agreements.
AI-generated renderings are visual representations intended to inspire and illustrate design concepts. They do not constitute architectural drawings, engineering specifications, or guarantees of final project appearance.
3. Accounts and Subscriptions
Certain features of Praveo require a paid subscription. Subscription fees are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all applicable fees. All fees are non-refundable except as required by law or as expressly stated in these Terms.
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We reserve the right to modify pricing with 30 days' notice.
4. Intellectual Property
The Praveo name, logo, interface design, and underlying software are the property of CCR Signature Outdoor. You retain ownership of all content you upload to the Service, including photos and company information. By uploading content, you grant us a limited license to process that content solely for the purpose of providing the Service to you.
5. Disclaimer of Warranties
The Service is provided "as is" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated content will meet your specific requirements.
6. Limitation of Liability
To the fullest extent permitted by law, CCR Signature Outdoor shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to lost profits, lost business opportunities, or reliance on AI-generated estimates or renderings.
7. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of Cumberland County, Pennsylvania.
8. Changes to Terms
We may update these Terms from time to time. We will notify users of material changes by updating the effective date above. Continued use of the Service after changes constitutes acceptance of the updated Terms.
9. Contact
Questions about these Terms may be directed to: ccrsignatureoutdoor@gmail.com
Privacy Policy
This Privacy Policy describes how CCR Signature Outdoor ("we," "us," or "our") collects, uses, and protects information when you use Praveo ("the Service").
1. Information We Collect
Information you provide
- Company name, phone number, license number, and website
- Client names and property addresses entered for proposal generation
- Site photos uploaded for rendering
- Pricing preferences saved in the application
- Contact form submissions
Information collected automatically
- Basic usage data and page interactions
- Browser type and device information
- IP address for security and analytics purposes
2. How We Use Your Information
- To generate AI-powered proposals and renderings
- To save your pricing preferences locally on your device
- To respond to support requests
- To improve the Service and troubleshoot issues
- To process subscription payments
3. Data Storage and Security
Praveo stores minimal data server-side. Your company information and pricing preferences are stored locally in your browser. Photos uploaded for rendering are processed by our AI provider (Replicate) and are not stored permanently by Praveo. Proposal content is generated in real time and not retained on our servers.
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.
4. Third-Party Services
Praveo uses the following third-party services to provide its functionality:
- Anthropic Claude API — for AI proposal text generation
- Replicate — for AI image rendering
- Netlify — for hosting and form submissions
- Google Maps — for aerial property views
Each third-party service has its own privacy policy. We encourage you to review them.
5. Client Data
Client names and addresses you enter into Praveo are used solely to personalize proposals. We do not sell, share, or use client data for marketing purposes. You are responsible for ensuring you have appropriate consent to enter client information into the Service.
6. Cookies
Praveo uses browser local storage to save your preferences. We do not use tracking cookies for advertising purposes.
7. Your Rights
You may request deletion of any data associated with your account by contacting us. Since most data is stored locally in your browser, you can clear it at any time by clearing your browser storage.
8. Children's Privacy
Praveo is intended for use by business professionals. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy periodically. The effective date above will reflect the most recent revision.
10. Contact
Privacy questions may be directed to: ccrsignatureoutdoor@gmail.com